The Interaction Continuum is a spectrum of ways of interacting defined between Divergent and Convergent interaction.
Interaction here includes communication, but is NOT LIMITED TO communication.
The higher the amount of online interactions, the more this continuum becomes relevant.
Divergent interaction happens when tasks and work are DIVIDED among people and information is exchanged in an exclusive, selective way between people, thus separating them into subgroups. Typical example: E-Mail interactions.
Convergent interaction happens, when tasks and work are SHARED among people and information is exchanged in an inclusive, open way between people, thus uniting them into one community. Typical example: E-Platform interactions.