IFeL blog

Structure, Dialogue and Autonomy

E-Collaboration: A knoweldge-oriented model

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Our experience with the practice of E-Collaboration suggests that knowledge processes play an essential, relevant role in it. This is in line with the considerations of other authors who claim that knowledge processes serve as the basis of any form of cooperation (Endress & Wehner, 1996; Vollmer & Wehner, 2007), that knowledge should be considered as one of the key elements of E-Collaboration (Kock, 2005) or that the construction of shared knowledge constitutes one of its key processes (Dillenbourg & Fischer, 2007).
Unfortunately we do not see knowledge mentioned in most definitions of E-Collaboration and are lacking models of E-Collaboration with adequate emphasis on knowledge processes. This is why within our team (IFeL Team E-Collaboration) we have developed this approach and have made it available as a chapter of a book released end of 2015 at IGI.


  • Bettoni, M.,  Bittel, N., Bernhard W. & Mirata, V. (2016) eSF – An E-Collaboration System for Knowledge Workers. In: A. Kok & H. Lee (eds.) Cultural, Behavioral, and Social Considerations in Electronic Collaboration. Hershey (USA), IGI Global, Chapter 8, 157-172.


  • The aim of our chapter is to contribute to a better understanding of E-Collaboration, especially its intimate connection with knowledge and knowledge processes. We begin by presenting a knowledge-oriented understanding of E-Collaboration and an architecture of an E-Collaboration system (people, processes and technology) based on that understanding; then we describe the eSF system (an implementation of this architecture within our team), our experiences with it and what we have learned about the success factors of E-Collaboration.

You can access it at: http://www.igi-global.com/book/cultural-behavioral-social-considerations-electronic/134811


Dillenbourg, P. & Fischer, F. (2007). Basics of Computer-Supported Collaborative Learning. Zeitschrift für Berufs- und Wirtschaftspädagogik. 21, 111-130.
Endress, E., & Wehner, T. (Eds.). (1996). Zwischenbetriebliche Kooperation. Die Gestaltung von Lieferbedingungen. Weinheim: Psychologie Verlags Union.
Kock, N. (2005). What is E-Collaboration? International Journal of e-Collaboration, 1(1), i–vii.
Vollmer, A., & Wehner, T. (2007). Innovation und wissensorientierte Kooperation. Profile, 13, 31–36.


Author: Marco Bettoni

From 1977 to 2005 I have been researcher, engineer and lecturer with industrial and academic organisations in machine design, engineering education, IT development, knowledge engineering and knowledge management. Since 2005 my research focuses on E-Collaboration, Communities of Practice and Knowledge Cooperation (www.weknow.ch). I like to share knowledge with everyone and I am interested in pretty much everything. Hobby since 1981: research in Knowledge Theory from a Radical Constructivist point of view, especially Kantian Criticism. I enjoy reading ancient Greek philosophy, sailing, walking, cooking (italian, greek) and dinner with friends, especially in Greek restaurants. Motto: We need to be the change we wish to see in the world (Mahatma Gandhi)

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